Restaurant website design
Brand Strategy & Launch / PR Case Study

New Vegan Restaurant

Watertown, Massachusetts

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The Challenge

Wild Rice Vegan Cafe launched as a sister cafe to a popular fine dining restaurant outside Boston, Massachusetts.

Overall Turnout: 250+ guests (max. capacity: 45)

The first step in planning for the event was a strategy session with the chef / owner and manager where we plotted a multi-tiered course:

  • Complete brand development, including brand identity (logo design, print design, email templates, social media pages, etc.)
  • PR research and outreach to local press, bloggers, and health-conscious groups
  • In-person visits to nearby businesses with menus, flyers, and coupons
  • Email and social media marketing to fans
The Strategy

Public Relations

Our PR efforts began with online research to build a list of media contacts and food bloggers. We also included contacts who had written articles about Red Lentil, the chef / owner’s well-established, popular flagship restaurant, also located in Watertown, Massachusetts.

We then used, Facebook, and other social sites to locate health-conscious, social, and foodie groups, specifically those likely to be intrigued by the restaurant’s 100% vegan menu and/or using the space for future gatherings.


Lastly, we located all businesses within a one-mile radius likely to be interested in attending the event or utilizing the space.

We then wrote a press release and pitch emails, which we distributed to the media, bloggers, and various online groups we had researched.


We coordinated through Twitter and email to reinforce connections made with the media, arrange in-person tasting sessions for bloggers, and locate and promote articles written about the restaurant prior to and following the event.

The Big Impact

The chef was featured on Boston’s NBC affiliate: WHDH-7 News “What’s Cooking” segment, which aired three times in various time slots, including the 10:00 news.

The Boston Globe published a piece highlighting the restaurant: “Two Reasons to Eat Vegan in the Boston area,” which spawned a related piece from Eater Boston: “Tiger Mama, Union Oyster House, and Two Vegan Cafes: Reviewed.”

The Strategy

Social Media Marketing

Social media would be our primary motivator, as we’d worked for several years already to grow the pages for the chef’s flagship restaurant.

We created a Facebook event, which we drove people to through the email marketing campaign, Facebook posts, and Twitter. We posted to the restaurant’s growing number of Instagram followers, and we promoted all reviews and grand opening announcements to their Facebook page’s very active list of fans.


During the event, we actively manned their Instagram, Facebook, and Twitter accounts, reposting patrons’ content, taking every opportunity to comment, thank fans, and otherwise grow and engage with their fanbase.

Outreach & Results

Through solely organic reach (no posts or events were boosted during this entire campaign), the Facebook event generated:

  • 29,000+ hits in overall reach
  • 1900+ views
  • about 500 engagements
  • 115+ people confirmed they were going
  • 500+ were listed as invited
  • 340+ indicated they were interested
The Strategy

Print Design

In conjunction with our PR efforts, we created a number of printed marketing pieces—both for the overall brand and to promote the grand opening.

We advised, due to the grab-and-go nature of the cafe, designing a single menu that could be used for both in-house and takeout purposes. We created a bifold menu design that includes their breakfast, lunch, and beverage offerings, as well as callouts for delivery, catering, and space rental.


We also designed a 10% off coupon to be handed out at the event and placed in to-go orders at Red Lentil.

We designed a rack card to announce the grand opening, which included details about the location, the special events taking place, and the dates and times.

Outreach & Results

The owner and staff canvassed the neighborhood using the list of local businesses we had gathered during our PR research as well as his own connections to distribute a rack card tucked inside a menu, personally inviting locals to attend the upcoming event.

The Strategy

Email Marketing

We distributed an email marketing campaign inviting a list of over 1700 opted in subscribers of both Red Lentil and Wild Rice to the grand opening event and listing the details, dates, and times.