Wine store operations strategy
Pasanella & Son, Vintners

Leadership mentoring

New York, New York

The Challenge

A local shop seeking a new perspective

Beginning in May 2023, the general manager of this charming Italian-focused wine shop in the South Street Seaport approached us to request help with management strategy.


While sales have grown significantly since the GM joined the team, there were barriers to growth within the internal communications structure, from the top down.


He needed our help to create more team unity and morale so he could effectively approach the owners with actionable strategic methods to build a better future.

The Strategy

Requested services include:

More details to follow as this relationship progresses!

  • Identifying strategic opportunities
  • Goal-setting
  • Competitive analysis
  • User experience and accessibility (online)
  • Website development and e-commerce
  • Search Engine Optimization (SEO)
  • Google Analytics and local directories
  • Staff training and team-building
  • Leadership mentoring
  • Productivity and efficiency improvements (operations)