
SCORE NYC Business Owners Roundtable
Workshop Training
New York, New York
The Challenge
A training seminar for small business and nonprofit professionals
Topics included:
- Brand identity and consistency
- Customer engagement and feedback
- Public relations and reputation management
- Segmentation and personalization
- CRMs, automation, and lead nurturing
We were invited to develop a workshop for the concluding session of the Spring 2023 season’s NYC SCORE Business Owners Roundtable, a networking group for small businesses owners and small nonprofit directors. This was our second time presenting at SCORE NYC.
We presented ideas on how small businesses and nonprofits can simply and easily increase their visibility across various platforms. We centered the chat around creating a holistic plan that prioritizes data-driven storytelling and the customer / donor journey.
Having been a two-time alumnus of SCORE NYC’s Roundtable, our founder Sarah Williams offered candid and grounded advice as one would to peers.